Network outage from hosting center
Incident Report for mySMTP

Awaiting further details about the cooling unit breakdown and the massive impact.

Posted Sep 26, 2019 - 14:26 CEST

This incident has been resolved.
Posted Sep 26, 2019 - 14:24 CEST
We are connected again. Problem solved. We will monitor closely from here to see all systems stabil.
Posted Sep 26, 2019 - 11:35 CEST
A fix has been implemented and we are monitoring the results.
Posted Sep 26, 2019 - 11:32 CEST
We are continuing to work on a fix for this issue.
Posted Sep 26, 2019 - 11:31 CEST
2019-09-26 10.51: The cooling system in our datacenter has broke down. Due to the following high temperature, some of the networking equipment has shut down, which leaves us with no outside connection. We have a technician onsite in a short while, to inspect the situation. The datacenter provider is working hard to get the cooling system up and running again.
Posted Sep 26, 2019 - 11:03 CEST
Problems with the upstream provider. awaiting more details
Posted Sep 26, 2019 - 10:43 CEST
we are experiencing network problems at hosting center at the moment. Investigating
Posted Sep 26, 2019 - 10:32 CEST
This incident affected: SMTP API, Account administration, uptime, and MailWizz.